![]() You’ll also notice that the Lyft chatbot is fairly simple to use. This sends the message that the company cares about its customers and wants to keep them safe, which helps elevate the company’s brand message. After a customer arranges a ride and the driver gets dispatched, the bot sends a photography of the driver’s license plate as well as a description of the vehicle.Ĭustomers know they won’t have to approach strange cars or risk getting into a car that’s not affiliated with Lyft. We’re particularly impressed with Lyft’s chatbot because it incorporates safety. The bot corresponds with users just as a human does, so customers feel comfortable and engaged. Lyft uses a chatbot to help its customers schedule rides from one place to another. Then we’ll talk about how to apply what you’ve learned from them to your own business. Let’s look at how chatbots are serving some of the most innovative companies in the world. That’s a great thing for any entrepreneur. When prospects get more familiar with your brand, they’ll find themselves more likely to buy your products - instead of those offered by your competitors - because they’re familiar with you and feel comfortable with your public image. That’s where marketing tools like chatbots come in. Your business allows you to translate your knowledge into cash.įirst, before you dive into your mountains of money like Scrooge McDuck, you need customers to find your digital products. Knowledge Commerce entrepreneurs are in the business of selling what they know. After we show you the chatbot examples we’ve chosen, we’ll help you mold them to your own business. The point to remember is that you can fit any marketing strategy to suit your own purposes. In fact, as you’ll see below, we’ve selected examples from just about every industry: transportation, health care, retail, finance, and of course, Knowledge Commerce. The problem is that many Knowledge Commerce entrepreneurs assume that chatbots are only for service businesses or retailers. Plus, chatbots allow you to form deeper relationships with your customers and to help nurturing existing customers for future purchases. No matter the digital products you create, you can use chatbots to promote them. Plus, it can fit right into your social media strategy. Your goal with marketing and advertising is always to boost ROI, right? You want your return on investment to exceed your wildest dreams, but to reach that goal, you need the best tools.Ĭhatbots offer an efficient, easy-to-implement solution that often works better than SMS and email marketing. Why Should Chatbots Matter to Knowledge Commerce Entrepreneurs? Plus, we’ve come up with 20 examples to get your motor running. To help you make the most of your marketing strategies, we’re going to explain why chatbots should matter for your Knowledge Commerce business and help you figure out how to implement one successfully. Maybe you already know that your Knowledge Commerce business needs a chatbot, but you’re not sure how to implement one successfully. The same benefits can arise from getting a peek at chatbot examples. It’s like when you want to revamp your living room, so you spend six hours scrolling through lifestyle boards on Pinterest. We all need a little inspiration from time to time. ![]()
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